Hello community 👋🏼 I volunteer at a Catholic school with ~1,000 users, helping to manage IT. We've been receiving complaints that some devices lose internet access. Network Setup: Firewall: MX450 Switches: MS355 APs: MR56 Infrastructure: Full fiber across 5 buildings ISP: 2 Gbps fiber (Cox) DHCP: Windows Server Authentication: RADIUS DNS: Cloudflare for student VLAN, local for primary VLAN Issue Details: Devices auth successfully and lose Internet on VLANs other than VLAN 1. After ~5 minutes of idle time, the device loses internet access and cannot reconnect. This does not affect VLAN 1 (primary); devices on VLAN 1 remain stable. The only fix I’ve found is refreshing the connection using Ubiquiti’s WiFiMan app. Troubleshooting So Far: Tried switching student VLAN to local DNS → No improvement. RADIUS authentication works fine, so it doesn’t seem like an authentication issue. Any thoughts on what might be causing this? Thanks in advance!
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