Hi Glen,   This issue seems to have gone a way for us, I suspect something was done by the Meraki engineers but it was hard to get and information from them via the support ticket... ... View more

Hi Glen,   Glad to know we were not the only ones to suffer this strange issue.  There was definitely some kind of server side issue causing this whitelisting reset issue, Meraki support were reluctant to give away any information about this problem, there was always some 2nd line engineers who discvered and appear to have resolved the problem, though you never get to talk directly to them. We tried updating, resetting and replacing WAP's, we thought it may be a through put issue at one point, but in the end Meraki did something and the issue wen't away. If it helps support our case was: Case 03187258 Support didn't update the case with anything really useful, they most only eluded to a server side issue over the phone. 'As a little update here, our development teams have a good understanding of what's causing the applied group policies to not be honored by the devices, but we are waiting for them to implement a fix or to provide us with more feedback. As per request, I will reach out to you weekly to keep yourself up to date with this. In the meantime, do you have any active examples of this occurring that you can leave in the broken state for some time? Development has asked support for active examples to investigate further. I know you have previously given us a list of affected APs, but would you mind sending us a newer/more up to date list of all affected APs? This is mainly for us to keep a record, but it also might assist the development teams.' good luck! I hope this helps.. ... View more

  Quick update - Meraki Support have found this to be a back end issue, they are trying to fix it. ... View more

Thanks for the reply @jdsilva  I'm hoping to find a solution that will be easy for our Helpdesk to administer. I'm hoping that they can just take a MAC from a customer and pop it in a test file or GUI to authenticate the end users device. Do you know which solution might fit this use best?   I am setting up free radius now to see how works.   Thanks! ... View more

Hi,   Thanks for the reply. I should have stated more clearly, we won't use Meraki MAC authentication, the reason being it doesn't work for us, it breaks constantly and support can't figure it out. I have a post for this too - https://community.meraki.com/t5/Wireless-LAN/WIFI-MAC-Whitelisting-breaks/m-p/35589#M5627   I was hoping someone could suggest a good radius solution(IE not MS or Meraki) ... View more

Sign on with Meraki authentication ... View more

Hi @Cmiller Sorry I'm still getting to grips with the dashboard. I am using the Network wide Page to set the policy for the clients:   ... View more

Thanks @Cmiller We have a guest network with no splash page, they can do what they like, throttled and segregated of course. Traditionally have used WPA2 in combo with meraki auth, with lots of staff it's hard to keep them from doing silly things with the with the WIFI key. meaki auth allows us to keep random devices off our internal network, as they need to be whitelisted first. I know this is not the greatest solution. Ultimately we will be moving to proper Radius solution(not MS) as there are a lot of clients, but this requires some planning and fitting around other projects so might not happen in the next few months. For now Id like to try getting the Meraki whitelisting to work for us. Small Update: This seems to be worse in our most busy area's. We have a load of MR42's on one floor that gets tons of foot traffic, this seems to be where users WIFI drop's and they get the splash page despite being whitelisted. Meraki have offered to RMA our unit's. I not 100% this will sort the issue but we will see what happens. ... View more

Thanks Both.   In this case we run 90% android phones and 100% HP Notebooks. I'm sure the mac addresses on our notebooks are fixed, these are all affected at random.  ... View more

Thanks kYutobi!   I will give this a try, although I'm not sure I will help, the clients still show as whitelisted in the Dashboard when they stop working.   Will update once I've tested this.. ... View more

In the end I've opted for Leaving the AP without any tagging and using my Switches to get traffic to their respective Subnet's.   Thanks for the help everyone! ... View more

Thanks!   I did wonder about this, I think ill setup a test environment.   I will make so I let you all know how it goes. ... View more

Hi Ajit,   Thanks for the reply! That confirms it I guess, I was just hoping to avoid setting up the required VLAN's on my Procurve infrastructure. ... View more

Hi cta102, thanks for the reply!   Sorry my post maybe was very clear. What I'm hoping to achieve is to have 'all other AP's stay as they are no vlan ID no tagging.  I would like to get  some of my AP's tagged with a vlan id but keep the others as they are with no tagging... Im not swure if this is possible..         ... View more