Hi, I have a case open (02915417) but after sending screenshots 2 weeks ago I've had no response since.   Basicly when running ASM sync its pulling in the users but not the classes/groups, simply saying '0 groups synced' when there are groups setup on ASM. This happens when syncing on the both the owners page and when syncing via education profile section.   Also when its trying to assign the education profile to any of the iPads the following shows in the activity log:   Error: The payload “Student iPads” is invalid. Error: A user with the identifier “long id number” could not be found   This is frustrating as we previously had the legacy free version, but wanted Apple Schools/Classroom integration. We had a trial and it worked fine (was a bug with class names showing as ID's but this was fixed) so its weird that a few weeks later it no longer wants to sync the classes/groups. The whole point of getting a license was to use Apple Classroom but without the classes syncing I might as well of stuck to the free version.   Any ideas on how to get this syncing? I've tried creating and uploading a new DEP token but this had no impact.   Other things I've noticed are it's also not applying any webclips we have assigned (this isn't so important, but was working previously) and any changes made to a profile that is applied via user tag won't update until the device owner is changed away from and then back to the correct owner. ... View more