Hello @MerakiDave All bugs have been posted including the support numbers, you just have to click on my Profile . Regarding the forum , if make a wish does not work , if the support is not helping because they are just here to do level 1 and that never get higher and if the « unofficial » Community is not a way of support , then please tell me what is the proper way to get support on your meraki product ? I have bugs from 22 May , that are under « investigation » by the « engineering team » it is a major critical bug that made the entire MDM unusable. We had to create a new one and re-enroll all computers ! Do you think that I am spending all this hours doing this for pleasure ? Frankly speaking, I love the concept of Meraki , hardware is great ..... but too many bugs , missing features (IPv6, IKEv2, no sentry on MX or Z..), support is here to ask you to do the debug yourself ( very very basic level 1 support ) and I don’t fell that you care much about your most valuable asset : THE CUSTOMERS , YOUR CUSTOMERS , the reason of Meraki existing ! So , I think it’s time to stop blowing a lot of hot air and just to resolve bugs , develop the feature that customers really need, have a real support (note a support that send you to the doc or ask you what is sentry ) and finaly walk all together to the success ! Meraki for a successful buisness and your customers for having great products that suit their needs ! Happy ending ! Thank you
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