Also, as a best practice ensure you have more than one admin account for your Organization to keep these issues from occurring in the future. ... View more

You need to contact support for help but without access to the account or hopefully a backup account there is not much you can do. To move the devices to the new account, they must be deregistered on the dashboard. Your best bet might be to work with your IT team to gain access to the email attached to the account, do a password reset and then add a new administrator and remove the old account. ... View more