Hi Blake,   I am not aware of the reason why PDL is being retired but believe that the new subscription licensing model is intended to replace it while simplifying the process. ... View more

The sales reps are the most knowledgeable on this subject and as such would be best placed to answer any queries you have on the licensing changes. As a member of technical support, they are who I would lean on with such questions too. ... View more

Hi Mloraditch,   Your sales rep would be best placed to answer this question, especially if there is a specific scenario you have faced in the past where it has been necessary to move to PDL. ... View more

Hi,   Correct, Per-Device Licensing is no longer an option for new customers or conversions. Moving forward, the available licensing models are co-termination and subscription. For further details please refer to our documentation or reach out to your Meraki sales representative. ... View more

Hi CRASHOVERRIDE,   When the network-only admin makes changes to the site-to-site VPN configuration, can it be saved successfully? Or do the changes disappear/revert after attempting to save the page?   If you have not already, I would recommend raising a case with Meraki support so they can investigate this with you and determine whether this is unexpected behaviour. Details on how to raise a case through dashboard or to call the support line can be found within the 'Get help & cases' page which is accessible in the ? icon menu in dashboard. ... View more

Hi,   If you are unsure on specific requirements for the wireless environment, I would follow the best practice design document linked previously and set your configuration based on this. If you then face any issues with wireless connectivity or performance, that would be the time to raise a case with Meraki support so they can scope the issues faced and provide some assistance and guidance. Details on how to raise a case through dashboard or to call the support line can be found within the 'Get help & cases' page which is accessible in the ? icon menu in dashboard. ... View more

Hi Hamza_iraki,   With wireless especially, there is no single answer in terms of the optimal configuration as it depends on so many factors; including the client devices used, the requirements of those clients, the environment the APs are placed in, etc. The Best Practice Design documentation, which Brash linked above, is a good read as it explains each of the configuration options and what to consider when choosing which settings to apply. The RF Profiles documentation should also be consulted for further details on each of the options. ... View more

Hi EdgeFarming,   In your scenario, with an MR76, it is an acceptable option only to install the 5 GHz antenna. The requirement would be to ensure that the unused antenna connector is covered appropriately. Our FAQ documentation covers this scenario in more detail and can be found at this link - Frequently Asked Questions for Cisco Meraki Access Point Antennas  Specifically, the sections named 'Can I leave any AP antenna connectors unused?' and 'Can I leave unused connectors uncovered?' ... View more

Hi roberc,   The best option to troubleshoot here would be to use the packet captures tool in dashboard, found under Network-wide > Packet capture. Taking a capture on the Internet and Site-to-Site interfaces of the VMX should show traffic from the S2S VPN clients into Azure or vice versa, and depending on which traffic you see you can troubleshoot accordingly. If you need assistance with the investigation, I would recommend opening a support case with Meraki support, if you haven't already. Details on how to raise a case through dashboard or to call the support line can be found within the 'Get help & cases' page which is accessible in the ? icon menu in dashboard.   Regards, Mark_S ... View more

A fantastic introduction course, very much worth the 30 minutes 😄 ... View more

Hi CarlT,   As detailed by alemabrahao above, this indeed should work. If you have not already, I would recommend raising a case with Meraki support so they can assist with troubleshooting this issue to help determine why this was not working at the first attempt. Details on how to raise a case through dashboard or to call the support line can be found within the 'Get help & cases' page which is accessible in the ? icon menu in dashboard. ... View more

Hi jpeterprarch,   There is an issue in the 30.7 firmware, under very specific configurations, whereby client balancing rejects clients. This may be what you were seeing when you upgraded. If you have not already, I would recommend raising a case with Meraki support so they can assist with troubleshooting this issue to help determine whether you were indeed affected by this. Details on how to raise a case through dashboard or to call the support line can be found within the 'Get help & cases' page which is accessible in the ? icon menu in dashboard. ... View more

Hi Paccers,   If you have not already, I would recommend raising a case with Meraki support so they can assist with troubleshooting this issue to help determine whether these are genuine alerts or what may be causing them to appear. Details on how to raise a case through dashboard or to call the support line can be found within the 'Get help & cases' page which is accessible in the ? icon menu in dashboard. ... View more