This was an issue on the Meraki side that they resolved, so I didn't do anything to fix it. I successfully enrolled a phone earlier today, although the process did not go as it normally would. After going through the enrollment process, the phone did not automatically connect to the Meraki dashboard. I had to open the Meraki app on the phone and then use the enrollment code to successfully finalize the enrollment.   If that does not work for you, you can try the workaround using the Android Debug Bridge linked earlier in this thread. ... View more

The issue has been resolved. I was able to enroll a device using the regular enrollment process for Device Owner Mode.   Thanks! ... View more

I think you can. At least I was able to do that yesterday. Click on the three dots in the right upper corner, there should be an Edit option. ... View more

I called Cisco Meraki Support about a similar problem, but the error message was different. They are aware of an issue with configuring Device Owner Mode on Android devices. They are working on a fix, but no ETA was available. They did however provide a work around, and I just successfully set up a Samsung A54 phone. The work around is documented in this KB article: Enabling Device Owner Mode using Android Debug Bridge (ADB)  It might be a bit tedious and maybe not workable if you have a large number of devices to set up but works great otherwise.   En français (Google Traduction) : J'ai appelé le support Cisco Meraki au sujet d'un problème similaire, mais le message d'erreur était différent. Ils sont conscients d'un problème lié à la configuration du mode propriétaire de l'appareil sur les appareils Android. Ils travaillent sur un correctif, mais aucune ETA n'était disponible. Ils ont cependant proposé une solution de contournement et je viens de configurer avec succès un téléphone Samsung A54. La solution de contournement est documentée dans cet article de la base de connaissances : Activation du mode propriétaire de l'appareil à l'aide d'Android Debug Bridge (ADB) Cela peut être un peu fastidieux et peut-être impossible si vous avez un grand nombre d'appareils à configurer, mais cela fonctionne très bien autrement. ... View more

Just tried it again this morning and the issue remains. ... View more

Recreated the same issue with another device. Note that this device was enrolled. Unenrolled the device (Galaxy tab S7 - Android 13) from Meraki. After reset, tapped 6 times and scanned the Android version 11+ QR code under Device Owner mode. Joined the Wi-Fi network. 'Getting you tablet ready' screen appears. Changes to 'This device belongs to your organization' screen. Select Next. 'Getting ready for work setup' screen. System Manager notification: 'Work Profile mode is designed for personal owned device ...'. (!!!) Select continue. And we are back to Can't set up device Contact your IT admin for help           Reset   Also, I was able to re-enroll a Galaxy A53 without issues last week.   ... View more

Yes, that is how I start the setup. Also tried the Android 10 method, using the afw#meraki Google account and the enrollment code with the same result. ... View more