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  • About gfrick
gfrick

gfrick

Here to help

Member since Jul 19, 2018

‎10-13-2020
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Community Record

10
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16
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Latest Contributions by gfrick
  • Topics gfrick has Participated In
  • Latest Contributions by gfrick

Re: MacOS Process for Erase Device AND release from DEP

by gfrick in Mobile Device Management
‎04-02-2020 07:41 AM
‎04-02-2020 07:41 AM
@BlakeRichardson Yeah, that makes sense. I meant to include this screenshot of the code prompt after clicking Erase.      What you said makes total sense, which is why this code thing puzzles me. I guess I'll just need to try this sometime when I have a DEP-enrolled device with me and see how it works.   ... View more

Re: MacOS Process for Erase Device AND release from DEP

by gfrick in Mobile Device Management
‎03-31-2020 06:59 AM
‎03-31-2020 06:59 AM
Thanks for the feedback, @BlakeRichardson! Yeah, this function is not very well-documented, I'm afraid. I also found this article, where it mentions the erase device option at the very bottom, but there's no walkthrough.    https://documentation.meraki.com/SM/Monitoring_and_Reporting/Using_Systems_Manager_to_Locate_a_Missing_or_Stolen_Device#Erase_Data_(optional)   Can you explain how the 6-digit code comes into play? I'm guessing that means iOS/macOS will prompt the user for that code upon startup after the erase/reset. But I'm confused about how that works if, as the article above states, "Once wiped, the device will no longer be managed by Systems Manager".   So, with iOS devices, do you have to enter that 6-digit code upon startup and then re-enroll that device in SM? ... View more

MacOS Process for Erase Device AND release from DEP

by gfrick in Mobile Device Management
‎03-27-2020 08:54 AM
‎03-27-2020 08:54 AM
Does anyone use the "Erase Device" function with macOS?   I have a DEP-enrolled device that is out of state, and I need to completely wipe it and release it from DEP. I know that the latter part has to happen through Apple Business Manager, and I'm prepared for that. But I'm curious about the best order of operations for these steps.   When I go to the Meraki SM device page and click "Erase Device", I'm prompted for a 6-digit code that will be needed to access the device after wiping (an awesome feature tied to DEP, I believe). But ultimately this device is leaving my company's ownership, so I need to fully wipe and fully release it from DEP.   Has anyone done this? If so, what does the process look like?     ... View more
Labels:
  • Labels:
  • DEP
  • macOS

Re: Spend some WFH time here on the community, earn points and win prizes!

by gfrick in Community Announcements
‎03-24-2020 01:09 PM
8 Kudos
‎03-24-2020 01:09 PM
8 Kudos
@Guillermo_G_D, here's the KB on Meraki-Umbrella Integration and license claiming/activation. https://documentation.meraki.com/MR/Other_Topics/Cisco_Meraki_and_Umbrella_Integration_-_MR_Advanced%2F%2FUpgrade_License#Claiming_MR_Advanced.2FUpgrade_License(s)_into_a_Co-Termination_Organization Does that take care of it? ... View more

Re: Spend some WFH time here on the community, earn points and win prizes!

by gfrick in Community Announcements
‎03-24-2020 12:55 PM
8 Kudos
‎03-24-2020 12:55 PM
8 Kudos
Killer! Love that we have a good option for learning and sharing while so many of us are adjusting our routines. ... View more

Re: MacOS Deployment - Switching from DeployStudio

by gfrick in Mobile Device Management
‎05-03-2019 08:13 AM
‎05-03-2019 08:13 AM
Hi all,   Any big updates on macOS deployment since a year ago? We have been enrolling some new mac devices in DEP, but every time I try to push settings through Meraki DEP, I get no results on the macOS device. I'm new to the MDM world, but what am I missing? This documentation article/video is a great walk-through for iOS devices, but it seems completely ineffective for macOS. Am I missing something, or should the process be essentially the same?   My ideal main objectives are: Skip/restrict parts of the initial setup process in Apple Setup Assistant Create local admin account Push/install Meraki Profiles & Agent Push/Install our 3rd party IT agent & antivirus Install/configure multiple network & printer settings (Everything would be the same/global until this point) Create local user account - specific to user Not sure if these are things I'd need the beta software for or what, but any help or guidance would be appreciated! ... View more

Re: Create local users on macOS through SM/DEP

by gfrick in Mobile Device Management
‎07-23-2018 07:21 AM
‎07-23-2018 07:21 AM
Thanks, jared_f. Great explanation, as far as I can tell! We are not running AD, so maybe that will hold me back from doing what I want to, but I suppose it's not the end of the world to just allow the end user to create their own local user, etc if I really want the ease of not touching the devices before they're given out.     ... View more

Re: Create local users on macOS through SM/DEP

by gfrick in Mobile Device Management
‎07-20-2018 09:34 AM
‎07-20-2018 09:34 AM
Thanks to both of you! I figured this might be the cases since it wasn't easy and straightforward with the basic options.   Is it relatively "normal" for admins to assign profiles, etc through DEP, but let the end user set up their own local user on the device? I realize everything important is still managed and controlled through profiles and the agent, but I hoped there was a way to make local user profiles remotely. ... View more

Create local users on macOS through SM/DEP

by gfrick in Mobile Device Management
‎07-19-2018 01:30 PM
‎07-19-2018 01:30 PM
It is possible to configure macOS local user info via Meraki and/or Apple DEP resources? If so, how?   We are set up with Apple DEP and linked with Meraki SM. The last new mac we ordered was registered with DEP, so I was able to assign some profiles and configure settings on that device before even opening the box. I can't figure out how to setup a local user profile on a new device through DEP. I don't see any options for that under MDM Profiles in SM, and now with the new Apple Business Manager, I do not see any options for configuring local users there. ... View more
Labels:
  • Labels:
  • DEP
  • macOS
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Mario0603
Mario0603
2
SopheakMang
SopheakMang
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BrechtSchamp
2
Guillermo_G_D
Guillermo_G_D
1
UCcert
Kind of a big deal UCcert
2
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Simple
Simple
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sshort
sshort
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Phil1
Phil1
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jared_f
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Re: Spend some WFH time here on the community, earn points and win prizes!

Community Announcements
8 19611

Re: Spend some WFH time here on the community, earn points and win prizes!

Community Announcements
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