So this appears to be the exact scenario that users will run into and as much as I hate to say it, I do not think Meraki will ever be able to find a fix for this. It's been on-going for years. Support will do what they can, but at the end of the day they are going to ask you to upgrade firmware. That is the only solution they have. They never seem to be able to actually get to the root of what causes the performance to go to null, only that changing the channel on the radio, or rebooting the AP, will fix it. This is why I have automated scripts that reboot every AP in every network (at specific times) once a week. I have over 2500 AP's. This is the only solution I could find (at least for me) to be able to get in front of it so that I don't get those complaints. After a case was opened for over 1.5 years with the only solution being upgrade firmware over and over again, I had to do something. My next step is out the door, to a land more misty.
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