I have a facility where the iOS users are being kicked off the guest network when their phone is idle for to long. The models I know of are the iPhone 8 and iPhone X, both are running iOS 12.3.1 which released about a month ago. The issue has been going on for about 10 days. Guest has a click through splash screen, and that doesn't show revoked. The logs just show the phone connect and later disconnect without any other logs. They say the devices work on other Wi-Fi networks just fine. I have 20 so faculties, and this is the only one experiencing the problems. We use MR33's with a MR220 and MX60 at half of these location in the same config. All Firmware is up to date, and I power cycled the AP's just in case. When I went to do a packet capture it would start off OK, but fail before it was complete. Normally it would say network error, I'm assuming this was because the phone dropped on, but I never got a log to view. Has anyone has something similar happen to them?
... View more