Wireless user authentication Fail over Meraki Radius

[Anukul_Tiwari]

Hi,

I have as SSID-X, which I have configured for using Meraki Radius and VLAN 21, I am getting error 

auth_mode='wpa2-802.1x' vlan_id='21' radius_proto='ipv4' radius_ip='6.0.0.2' reason='eapol_timeout' reassoc='1' radio='1' vap='4' channel='36' rssi='42')

AP-MR33. Firmware version 29.5.1

Any suggestions?

Regards

Anukul

[alemabrahao]

Are 802.11r and 802.w enabled?

[Anukul_Tiwari]

Both are disabled.

[alemabrahao]

Take a look at this.

https://documentation.meraki.com/MR/Monitoring_and_Reporting/Common_Wireless_Event_Log_Messages#Fiel...

Did you test the SSID without authentication? I suggest creating an open SSID authentication to validate with it will work. You will receive IP, be able to browse, etc.

[Anukul_Tiwari]

Did you test the SSID without authentication,

Are you talking about Local Auth?

[alemabrahao]

Nope.

[ww]

Did it work before? Or Is this a new ssid/config? 

[Anukul_Tiwari]

This is the New SSID but I remember testing it successfully in starting week of April 2023, we do not made any changes, only one I could remember upgrading MX firmware to 18.107.1.

[Madhan_kumar_G]

Hi, 

Try increasing the Radius server timeout to 10 seconds.

 

[alemabrahao]

It probably will not work, because he's using Meraki cloud authentication, not a custom Radius server.

[PhilipDAth]

Are you referring to using this option:

If so - have you configured Systems Manager on the devices using WiFi?

[Anukul_Tiwari]

I don't see the system manager option on page,

[PhilipDAth]

Do you have a firewall?  If so, could you ensure it allows all the traffic specified in the Help/Firewall info page.