Wireless user authentication Fail over Meraki Radius

Anukul_Tiwari
Getting noticed

Wireless user authentication Fail over Meraki Radius

Hi,

I have as SSID-X, which I have configured for using Meraki Radius and VLAN 21, I am getting error 

auth_mode='wpa2-802.1x' vlan_id='21' radius_proto='ipv4' radius_ip='6.0.0.2' reason='eapol_timeout' reassoc='1' radio='1' vap='4' channel='36' rssi='42')

AP-MR33. Firmware version 29.5.1

Any suggestions?

 

Regards

Anukul

12 Replies 12
alemabrahao
Kind of a big deal
Kind of a big deal

Are 802.11r and 802.w enabled?

 

alemabrahao_0-1687268098171.png

 

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
Anukul_Tiwari
Getting noticed

Both are disabled.

alemabrahao
Kind of a big deal
Kind of a big deal

Take a look at this.

 

 

https://documentation.meraki.com/MR/Monitoring_and_Reporting/Common_Wireless_Event_Log_Messages#Fiel...

 

Did you test the SSID without authentication? I suggest creating an open SSID authentication to validate with it will work. You will receive IP, be able to browse, etc.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
Anukul_Tiwari
Getting noticed

Did you test the SSID without authentication,

Are you talking about Local Auth?

 

alemabrahao
Kind of a big deal
Kind of a big deal

Nope.

 

alemabrahao_0-1687277436913.png

 

alemabrahao_1-1687277450828.png

 

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
ww
Kind of a big deal
Kind of a big deal

Did it work before? Or Is this a new ssid/config? 

Anukul_Tiwari
Getting noticed

This is the New SSID but I remember testing it successfully in starting week of April 2023, we do not made any changes, only one I could remember upgrading MX firmware to 18.107.1.

Madhan_kumar_G
Getting noticed

Hi, 

 

Try increasing the Radius server timeout to 10 seconds.

Screenshot_20230620-230310.png

alemabrahao
Kind of a big deal
Kind of a big deal

It probably will not work, because he's using Meraki cloud authentication, not a custom Radius server.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
PhilipDAth
Kind of a big deal
Kind of a big deal

Are you referring to using this option:

PhilipDAth_0-1687284447903.png

 

If so - have you configured Systems Manager on the devices using WiFi?

Anukul_Tiwari
Getting noticed

I don't see the system manager option on page,

Anukul_Tiwari_0-1687286774802.png

 

PhilipDAth
Kind of a big deal
Kind of a big deal

Do you have a firewall?  If so, could you ensure it allows all the traffic specified in the Help/Firewall info page.

PhilipDAth_0-1687288163165.png

 

Get notified when there are additional replies to this discussion.