Hi!
We are using a "Click-Through" for one of our Wiresless networks that redirects the users to a splash page with company information and a button for accept.
This works perfect on Android but for all iOS users it doesnt bring them to the splash page so they cannot use the WiFi.
We are using Ciscos own splash page URL: https://n193.network-auth.com/xxxxxxx
Thank you!
Does the splash page pop up when they try to access an HTTP website (e.g. http://fixwifi.it)?
Yes, if i try 1.1.1.1 in the Safari browser i go to the splash page and it works.
Okay. Do you have any pages in your walled garden? Because the way it's supposed to work is, when IOS connects to a WiFi network, it detects the availability of internet access by trying to open certain pages. If it can, it doesn't open a splash page, if not it presents you with the splash page. If the walled garden allows access to those pages, then that technique fails.
As BrechtSchamp said , IOS devices needs to contact captive.apple.com to validate if the device as access to the network
https://discussions.apple.com/thread/7491051
Personnaly , I have whitelisted *.apple.com. But I know for a fact that a lot of people have issues with IOS and splash pages.
Ive tried with walled garden disabled and enable and with it enabled with *.apple.com and without it. With zero results.
Hmm weird.
If you "forget" the network in IOS and then connect again, do you get the captive portal then?
Ive tried that also, ive tried on 4 different iPhones doesnt work. Ive tried on 2 different Androids and it works immeditaly
Experienced the same problem with the Splash Page showing only for Android devices but not for Apple Devices.
You can try the following:
We never managed to get a resolution for our issue as we migrated to a PSK instead.
Hopefully the above helps.