For how long has the 9178 been online, since first boot?
What is the regulatory domain showing on the Access Point status page on the dashboard? Is it matching your current regulatory domain?
If not, the AP has most likely not gotten determined it's regulatory domain yet. Documentation states that it should not take more than around 30 minutes, depending on conditions, but I've seen it take at least 8 hours or so, before it detected its regulatory domain - even in very good conditions.
And there is nothing else to do, other than wait. Unless Support can help it along.
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