Hi Kisho,
We appreciate your time, understanding and cooperation on this matter.
The HAR file you provided is extremely valuable, together with the screen recording.
With this data, we can proceed to engage our Product Specialist Team for more in-depth investigation, and potentially recreate the issue in our lab if needed.
Please allow some time for our team to analyze the information and get back to you with the next steps.
In the meantime, if there's anything else we can assist you with here, please feel free to reach out 🙂
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