Why did Meraki Rename our Group Policy's ?

PeterJC
Here to help

Why did Meraki Rename our Group Policy's ?

This morning I get in to work to find no one can access the network from Meraki AP's as the 802.1X policy no longer matched any Network Wide Group Policy.

When I investigated this I found (from wireless) & (from appliance) had been added to all our Group Policy names & duplicated !!!

I am shocked that Meraki would do this & cause such disruption !!!

Luckily I was able to undo the damage by renaming them back to the original names, though due to having to delete the duplicates created by Meraki we have lost many devices which were manually give a policy override which will cause users further disruption & take a long time to resolve.

I am disgusted Meraki would do this to our organisation.

Screenshot 2021-08-12 102226.jpg

2 Replies 2
JoeBatAT
Conversationalist

Same issue here overnight last night. Some insight would be nice.

 

The assigned policies were renamed leaving clients assigned to policies that no longer existed.  Since then, these devices were connecting to a VLAN that they should not have been on.

 

Our Group Policies were duplicated twice--one "from appliance" policy, one "from wireless" policy. 

 

It looks now like we'll be spending some time fixing policy names and manually assigning devices back to the policies they were assigned a few hours ago.

 

We are also noticing that all of the affected clients are now assigned to the "Custom"  group policy setting and not the "Normal" or "Group Policy" setting they were assigned previously...  

 

Capture.PNG

CarolineS
Community Manager
Community Manager

Hi @PeterJC -

 

Just as a bit of forum housekeeping, I'm going to mark this duplicate thread as read-only; please post any follow-up questions in the main thread about this topic, here: https://community.meraki.com/t5/Dashboard-Administration/Why-did-Meraki-Rename-our-Group-Policy-s/m-...

 

Cheers!

Caroline S | Community Manager, Cisco Meraki
New to the community? Get started here
Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels