Splash page is reflecting again just after 1 hour even users are already connected.

[Rohit_Rana]

Hi Everyone,

I have created splash page to access the internet with radius server. But splash page is reflecting again and again with average time of 1 hour even if user is already connected and got suddenly disconnected due to splash page reflection. Then user need to enter credentials again for accessing the internet .

I have set the splash page frequency for two days . Kindly suggest if any settings can be implemented.

[alemabrahao]

Mac random?

[Rohit_Rana]

Yes, MAC and IPs are also changing randomly for mobile devices

[cmr]

If the RADIUS server has an expiry time set, this overrides anything set on the Meraki dashboard, please check there.

[Rohit_Rana]

This is already disabled:

[Rohit_Rana]

Seeking solution for this issue as it is not good to use credentials again and again to be connected with internet.

Each valuable suggestion is welcomed , please support if anyone having idea that how to resolve the issue..

[alemabrahao]

On Catalyst 9800 it is possible to solve this via Regex, so I think it is possible to create a Regex on NPS to solve this.