Hello,
All our mr56s (5 ap) ramdomly lose connection to the cloud since last night.
Our other ap (mr33) are not impacted.
I restarted them but still the same....
Do you also have the problem?
Thanks in advance
Same Problem here, MR44
All our APs are affected. Keeps losing connection every few minutes
Same problem here.
Multiple sites in Europe all reporting issues connecting to the cloud. This is for AP, Switches and MXs.
On the phone waiting to speak to Meraki support
Same Problem here all MR36, MR46, MR46E, MR55 are affected saying "no connectivity".
But all MR42, MR42E, MR33, MR32, MR18 are not affected, also all switches are not affected.
Same issues here MR's keep going offline and online again since early hours this morning. MX ans MS and MV devices are reporting fine though.
I saw this post from Meraki about the issue Dashboard connectivity in Europe region - The Meraki Community
I'm not currently onsite but are your client devices still connecting to the network ok, and it's just the dashboard that is reporting the Meraki devices offline?
Thanks
Apparently the problem seems solved for me since 15 min !
Looks like they posted another update 15mins ago:
Update 8:25 GMT Wed 23rd March:
Our engineering team continues to work on this issue as a top priority.
Scope of issue:
Hi Guys
Also having the same issue, but I see Meraki Engineers are already working on tis
Regards
And the "Service Notices" community really should be subscribed by every one administering a Meraki network.
https://community.meraki.com/t5/Meraki-Service-Notices/bg-p/service-notices
Good Day
Have we had any update on this issue as yet, I have not seen any unless I missed some tread, hope you having a lovely day
Regards
Phil
We are seeing the same issue. Not all of our 56s but some loose connectivity to the cloud and go red. Ping is working during this time. @Ciso whats going on with this?