MR CW9162I in repeater mode

[Abdullah_Pracha]

Hey All,

My MR AP(CW916I) device switched to repeater mode. I rebooted it, but it remained in repeater mode. I replaced it with an identical MR, which worked fine on the same port. I then tested the original MR on another port in the network closet, but it still wasn't working and stayed in repeater mode. The next day, the new MR I had replaced switched to repeater mode, while the old one obtained an IP address and started working.
Does anyone ever got a same issue?

[alemabrahao]

In most cases it is because the Access point did not receive an IP.

If you have already changed the cable and port on the switch, it is likely a hardware problem, so I suggest you open a support case for them to investigate.

[Abdullah_Pracha]

I did opened a case, but they asked to do the layer1 stuff first which I did.
If this is a hardware issue then why the new one switched to repeater mode? and the older one started working.

[alemabrahao]

So you have a network problem that you must identify.

For example, how is your DHCP scope? Have you already checked this?

[KarstenI]

A troubleshooting step for these types of problems is also to factory reset the device. Often, it starts to work again after that.