Anyone else still experiencing issues with Meraki Cloud Authentication?
Yesterday afternoon we had started seeing multiple users failing authentication on different WAPs, SSIDs and networks. I can't find any public announcement from Meraki, but there's indication from Reddit that we're not the only ones.
https://old.reddit.com/r/meraki/comments/p19n5b/meraki_radius_eap_failure/
Meraki support states that they're still investigating my case.
Numerous authentication failures in the Access Point Connection Logs:
The EAP code seems to vary.
Client failed 802.1X authentication to the RADIUS server.
type='802.1X auth fail' num_eap='0' associated='false' radio='1' vap='3'
Numerous authentication failures in the Client History Logs, two primary types:
@SubOpt_Routing : I would say please contact Meraki Support team.
I have. They stated that they are investigating.
My question is:
Has there been, or is there now, a widespread issue with cloud authentication? If so, when are we going to see an announcement from Meraki about what happened and why?
@SubOpt_Routing : It was there a week ago with multiple outage across the globe and later it is resolved. Follow this post to get to know
https://community.meraki.com/t5/Dashboard-Administration/Hosted-Services-Issues/m-p/125510
But now this is something specific to your environment so suggested you to open a support ticket.
Are you speaking formally on behalf of Meraki support when you state that the issue is specific to us?
@SubOpt_Routing : No, I am not speaking on behalf of Meraki, it just trigger last week and now the issue has been resolved by applying fix by Meraki (confirmed by them) in above URL which i was mentioned earlier. May be something triggered in your environment which cause that issue, so recommended to open a Meraki support call.
Not sure if anyone else face the similar issue now but not faced by me at this point of time !
Thank you.