Firmware MR 31.1.7

[Mongggii]

Hi! Is there anyone experiencing loss connection on this firmware? MR 31.1.7 since its been updated to this firmware there is a loss connection

[cmr]

I'm using it reliably.

What AP models do you have problems with?

Any particular client types?

[Mongggii]

We are currently using a Meraki MR36 for the AP.

Right now we replace it temporary for a different brand.

Since it been updated we can't connect to the internet. LED emitting a blinking blue green light. 

It been unstable since the updated firmware. 

[cmr]

What I'd do id plug it into a port that will give it an IP address via DHCP and then reset it using the pinhole on the back by the rj45 jack.

[cmr]

I'm using MR55, MR56 from the same generation as the MR36 and others from newer generations.

On a side note the MR55 is stuck here, being unsupported by the r32 software train ☹️

[TBHPTL]

Blinking blue green is not a valid LED signal....

https://documentation.meraki.com/MR/MR_Installation_Guides/MR36_Installation_Guide

if going blue then green then blue then green that could indicate a client joining and getting deauthed.  MFP something could be issuing deaths to your clients.

I would make sure the wired connection is good, check it with a laptop and pinhole factory reset the AP and let it update.  You can always check the local status page of the device.  

https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/Using_the_Cisco_Me...

Still not working open a ticket and let support guide you and then RMA if its not working.

[Mongggii]

Hi!

Thanks for this.

Actually, I checked again and its steady on blue light. Which I think the firmware is updating and is successfully updated. 

However, our end user can't connect and its been unstable even we can connect to it after the update. We check all the wired connections and all working. We also reset the AP but the problem still occurs. That's why for the meantime we replace it to another brand since its been affecting our employees productivity. 

[cmr]

Steady blue light means that at least one client is connected to the AP.  When you say it has been unstable when you can connect, what are the issues?

[Mongggii]

So its kinda like this. 

[cmr]

Your SSID appears to be using NAT mode, or perhaps you are just using the 10.10.n.n network.  Are these public users, or corporate users?

[jvulto]

Same issue here. Just upgraded to release candidate 37.1.7.1 and checking if we speak if issues are solved. The issue only relates to my MacBook, iPhone wifi connectivity does not seem to suffer when experiencing MacBook connectivity issues. For now (just 10 minutes) problems seem te be solved.

[BaskaranGanesan]

Check the connection logs and roaming in the Meraki Dashboard. The user is connected to 2.4 or 5 GHz. Recently, I upgraded to 37.1.7.1, and I didn't feel any disconnect with the user.  

[vagrant]

I have not had any issues.