Hello ,
Since some month, i had this issue in all my HP Probook G9 in italy with the Realtek 8852BE.
We can see this message on the Timeline windows :
Sounds like an 802.11r issue. Is it enabled?
I think your right on the money there. Otherwise @Nightstick what firmware version are you using and are the wireless drivers up to date?
What authentication method are you using?
Sorry for the late ,
WPA2 PSK , for now i'm on the new 30.5 but it was the same on OLD firmware ,
no , but i've tried to enable it.... same issue
Have you checked to see if RealTek (not HP) have a new WiFi driver for that chipset?
Seconding this as probably the easiest thing to try/check.
I spent a fair bit of time last month tracking down what sounds like maybe a similar problem - folks complaining about completely random disconnects. When I went digging in the AP event logs, it really looked like the clients were severing their connections for an unknown reason. Thought maybe a sleep/power save feature was the issue but ruled that out pretty quick.
It turned out to be a faulty driver with a newer model of HP Laptop that recently started being deployed back in June, the driver issue had been present from the get-go but didn't hit critical mass until early October. This was specifically HP PB650G8 laptops with the Intel(R) Wi-Fi 6 AX201* wireless NIC, we snagged the latest driver from Intel's site, deployed it, and the problem went away entirely.
i've check on the HP website for G9 HP Proobook , there is not update since July , and on the Realtek Website , The page for the Card RTL8852BE does not exist....
Also avoid WPA3 for the moment. There is a Windows 11 bug that causes random disconnects. Microsoft is scheduling a fix for that in April 2024.
I use WPA2 with Windows 10 22h2 but i've the same issue
Just as a matter of fact, Realtek chipsets are notoriously buggy and often have much lower performance, in my experience. swap that radio out...