APs not getting IP

[franco2022]

I have 3 cisco mr33 AP non of them get Ips from dchp

I physically took one home and it still not getting IP in the dashboard it does shows ip but no connectivity and when ping that ip no reply

The one I took hoe still show ip from the subnet of the office and not my home ip

what could cause this issue

[ww]

Try factory reset one at home.

Check the home router if it give  out a dhcp lease  for that mr33

[franco2022]

 how do you do a factory reset?

[ww · Accepted solution]

https://documentation.meraki.com/zGeneral_Administration/Support/Resetting_Cisco_Meraki_Devices_to_F...