[Video] Meraki Health - Onboarding and Performance

SandroNardi
Meraki Employee

[Video] Meraki Health - Onboarding and Performance

"Wireless not working, please fix" is the highest level of information you get when a user report an issue? 😐

Dealing with Wi-Fi support ticket is a recurring nightmare? 👻


Did you just came back from your lunch break and your inbox is full of users messages unable to connect to the network? 😱

 

Worry no more, Meraki Health is here to help!

 

Take a look at how Onboarding and Performance metrics can help you identifying and isolating a Wi-Fi issue.

Video courtesy of #merakiminute

 

🗒 read more about Onboarding and Performance Metrics

 

 

Learn how to configure alerts for wireless client connectivity issues and leverage Smart Threshold to reduce false positive

 

 

Video courtesy of #merakiminute

 

🗒‌‌ read more about Meraki Health alerts

ℹ️Please note that smart threshold alerts are still in beta, and as such, they are not available on networks by default. This feature can be enabled by contacting your Sales/Account team and requesting the feature for your networks. 

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For information regarding all of Meraki's training offerings, be sure to check out the Meraki Learning Hub.
4 REPLIES 4
MarcP
Head in the Cloud

Re: [Video] Meraki Health - Onboarding and Performance

Very good, thanks for letting us know. Instantly added the columns. 🙂

 

But don´t know what to think about the music... 😯

 

Can someone explain why its not showing data at all APs? 

MarcP_0-1617018454765.png

 

SandroNardi
Meraki Employee

Re: [Video] Meraki Health - Onboarding and Performance

Hi @MarcP 

you can go deeper and check onboarding and performance also on the single AP (or client) to better understand the reason behind the reported score

2021-03-29 14_18_51-Access Points - Meraki Dashboard — Mozilla Firefox.png

Cheers

Sandro

~~If you found this post helpful, please give it kudos. If my answer solved your problem, click "accept as solution" so that others can benefit from it.~~

The Meraki ECMS exam is now live! Test your knowledge of Meraki and become an official Cisco Meraki Solutions Specialist. More info on the ECMS exam found here.

For information regarding all of Meraki's training offerings, be sure to check out the Meraki Learning Hub.
Inderdeep
A model citizen

Re: [Video] Meraki Health - Onboarding and Performance

@SandroNardi : Thanks for sharing this video 🙂 

 

Regards
Inderdeep Singh

Regards
Inderdeep Singh
www.thenetworkdna.com
AutomationDude
Getting noticed

Re: [Video] Meraki Health - Onboarding and Performance

Awesome feature!
Next step is to integrate with the ticketing system and then use the ML from the health app to solve the problem before it becomes a ticket 😋

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