Ajustes no Heatmap

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vinicius_reis
Comes here often

Ajustes no Heatmap

Pessoal. Vocês sabem como faz pra ajustar a escala de plantas incluídas no dash da Meraki? Estou tentando avaliar a escala utilizada porque no Heatmap estou vendo clientes apenas ao redor do AP (fica parecendo uma bola vermelha no entorno dos access points).
Imagino que a escala pode ser um dos problemas.
Alguma outra sugestão? Ressalto que a planta já tem uma quantidade razoável de APs (4 onde 1 ou no máximo 2 seriam suficientes)

1 ACCEPTED SOLUTION
RafaelM
Meraki Alumni (Retired)

Olá @vinicius_reis

 

Me parece que você está no caminho certo, mas tem algo mais aí que o suporte da Meraki deveria analizar e te ajudar a encontrar o problema em suas configurações. Abra um chamado com eles para ver o que dizem.

 

Boa sorte!

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6 REPLIES 6
Adam
Kind of a big deal

Can you provide a screenshot?

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
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Yes I can.Captura de Tela 2018-09-25 às 16.46.06.png

Adam
Kind of a big deal

 

When I am creating a floor plan I upload the image and then I set it to Satellite mode and Opacity.  Then I drag it over top of the actual building to make sure it is scaled the same. 

Capture.PNG

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
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That is what was done. And still get this strange result in the heat map. Any suggestions why I get this result?


@Adam wrote:

 

When I am creating a floor plan I upload the image and then I set it to Satellite mode and Opacity.  Then I drag it over top of the actual building to make sure it is scaled the same. 

Capture.PNG


 

Adam
Kind of a big deal

We get some clustering but not quite that bad.

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
If this was helpful click the Kudo button below
If my reply solved your issue, please mark it as a solution.
RafaelM
Meraki Alumni (Retired)

Olá @vinicius_reis

 

Me parece que você está no caminho certo, mas tem algo mais aí que o suporte da Meraki deveria analizar e te ajudar a encontrar o problema em suas configurações. Abra um chamado com eles para ver o que dizem.

 

Boa sorte!

~~If you found this post helpful, please give it kudos. If my answer solved your problem, click "accept as solution" so that others can benefit from it.~~

The Meraki ECMS exam is now live! Test your knowledge of Meraki and become an official Cisco Meraki Solutions Specialist. More info on the ECMS exam found here.

For information regarding all of Meraki's training offerings, be sure to check out the Meraki Learning Hub.
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