Sharing the manufacturer's support page wasn't intended to be condescending or unhelpful. I was legitimately hoping it would be helpful. Your original post didn't indicate it to be non-meraki hardware. My initial response to your post was copied word-for-word from the Mesh Deployment Guide.
Wishing you the best always, cheers.
And stay tuned, others might provide responses after realizing there is a non-meraki issue and you have articulated the vendor in which is experiencing problems. 😊
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