Newbie Questions - Vlan/Polycom phones

[AVIF]

Hi,

new and green to Meraki - got a problem getting a proper IP address to our Polycom phones.

Event log for MX shows 

DHCP problem

extra: no_offers_received, vap: 0, vlan: 10

Setup is

MX 64 - several VLAN's - 1 - Maintenance, 2 - default, 10- VOIP

LAN1 (trunk) on MX - has VLAN 10 as native and all VLAN allowed

MS (120) is connected directly to LAN1 on MX

Port 1 on MS is uplink to MX with native VLAN 1

Port 33 that has a Polycom connect is access with Vlan1 and VLAN 10 for Voice

So what config needs to change for the Polycom to get a proper IP from VLAN10

Polycom phones are set up to use DHCP, no other special settings.

Any help is appreciated.

Axel

[ww · Accepted solution]

your polycom firmware is up to date?

why use two different native vlans on your trunks?, make both trunk the same .

if it stil l not works try test with access vlan 10. 

[AVIF]

Thank you so much - problem fixed

[MRCUR]

The trunk between your MX and MS should have the same config on both sides. Native VLAN 1 and allow all (or allow 1,2,10).