Meraki Switch

[Motswahole]

Hi guys 

I have an issue with 1 of my switches, last week I did a firmware upgrade now my switch can't fetch configurations from Meraki cloud.

can you guys help 

Thank you

[DarrenOC]

Hi @Motswahole is the device registered to the cloud at all?  Are all ports/IP's open on your firewall to allow cloud comms?

[Motswahole]

Yes, but the issue started after firmware upgrade 

[KarstenI]

In a situation like this, I would directly open a support ticket to do some live troubleshooting.

[DarrenOC]

@Motswahole , as mentioned below open a case with Meraki support to either t/shoot or rollback.

[Dunky]

Have you tried rolling back the upgrade to confirm it was definitely the upgrade that broke it?

[PhilipDAth]

You need Meraki support to fix that.  It doesn't take long usually.