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MS-225 Uplink Port Failed to Load

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MS-225 Uplink Port Failed to Load

hello, does anyone encounter an issue where the Uplink port on a Meraki MS switch tab failed to load? basically i can't check the config nor change it. I have multiple stacks with aggregated uplink ports, and they are the only ports that are failing to loads under ports tab.

 

ZeeBoussaid_1-1605718139793.png

 

 

1 ACCEPTED SOLUTION

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Re: MS-225 Uplink Port Failed to Load

it didn't, i tried Firefox, Edge, Explorer and still wont work, after some digging on my part and ultimately Support confirmed it, the issue only affect aggregated ports on MS switches even Distribution MS-450s, below is the response from support:

 

"Hello Zee, Thank you for contacting Cisco Meraki support. This issue has already been reported by support to our development team. It is only affecting the dashboard output of switch aggregate ports, not the function of those ports. If you need to make changes to any ports that fail to load, please use Switch > Switch Ports or API to change them. I will notify you through this case when a fix for this issue has been pushed to dashboard. Please let me know if you have additional questions. Regards, David Schmidt Cisco Meraki Technical Support Many questions can be answered by searching our online documentation: https://documentation.meraki.com/ If urgent attention is required, customers may call support using the numbers on our website: https://meraki.cisco.com/support."

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3 REPLIES 3
Kind of a big deal

Re: MS-225 Uplink Port Failed to Load

Same result in different browsers? Clear cache try again?

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
Here to help

Re: MS-225 Uplink Port Failed to Load

it didn't, i tried Firefox, Edge, Explorer and still wont work, after some digging on my part and ultimately Support confirmed it, the issue only affect aggregated ports on MS switches even Distribution MS-450s, below is the response from support:

 

"Hello Zee, Thank you for contacting Cisco Meraki support. This issue has already been reported by support to our development team. It is only affecting the dashboard output of switch aggregate ports, not the function of those ports. If you need to make changes to any ports that fail to load, please use Switch > Switch Ports or API to change them. I will notify you through this case when a fix for this issue has been pushed to dashboard. Please let me know if you have additional questions. Regards, David Schmidt Cisco Meraki Technical Support Many questions can be answered by searching our online documentation: https://documentation.meraki.com/ If urgent attention is required, customers may call support using the numbers on our website: https://meraki.cisco.com/support."

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Kind of a big deal
Kind of a big deal

Re: MS-225 Uplink Port Failed to Load

Good to know. I noticed  the same.

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