Long, nasty error when trying to do any cofiguration of switch port

Solved
ManorIT
Here to help

Long, nasty error when trying to do any cofiguration of switch port

I have an MS225-24P that all of the ports are on one vlan and trunked.  I am trying to make one or more ports, access port but when I choose that and Update, I get a long, error message like this:

 

There were errors in saving this configuration:

  • <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head> <title>Page unavailable -- Cisco Meraki</title> <style type="text/css"> body { display: flex; flex-direction: column; justify-content: flex-start; align-items: center; margin: 0 2em; font-family: Helvetica, Arial, sans-serif; line-height: 1.45; color: #222325; /* same as $gray-10 in mkiColorVariables.json */ } .header__container, .content__container, .footer__container { max-width: 800px; width: 100%; } .header__container { padding: 2em 0; border-bottom: 1px solid #D7D7D9; /* same as $gray-80 in mkiColorVariables.json */ } .header__merakiLogo { height: 2.125em; } .header__merakiLogo--gray { fill: #898b8e; } .header__merakiLogo--green { fill: #67b346; } h1.content__title { font-size: 1.728em; /* from typographyBase.scss */ font-weight: 300; margin-bottom: 1em; } .content__container { margin-bottom: 1em; } .content__container a { color: #1D770B; /* same as $linkColor in variables.scss */ } .footer__container { padding: 1em 0; text-align: right; border-top: 1px solid #D7D7D9; /* same as $gray-80 in mkiColorVariables.json */ } .footer__text { font-size: 0.833em; color: #898A8C; /* same as $gray-50 in mkiColorVariables.json */ } </style> </head> <body> <div class="header__container"> <svg class="header__merakiLogo" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 130 25"><title>Cisco Meraki</title><rect class="header__merakiLogo--gray" x="13.29" y="16.46" width="2.06" height="8.17"/><path class="header__merakiLogo--gray" d="M32,18.8a3.64,3.64,0,0,0-1.73-.44,2.18,2.18,0,1,0,0,4.36A3.63,3.63,0,0,0,32,22.29v2.19a6.53,6.53,0,0,1-1.88.29,4.23,4.23,0,1,1,0-8.46,6.29,6.29,0,0,1,1.88.29Z"/><path class="header__merakiLogo--gray" d="M10.46,18.8a3.59,3.59,0,0,0-1.73-.44,2.18,2.18,0,1,0,0,4.36,3.59,3.59,0,0,0,1.73-.43v2.19a6.49,6.49,0,0,1-1.88.29,4.23,4.23,0,1,1,0-8.46,6.23,6.23,0,0,1,1.88.29Z"/><path class="header__merakiLogo--gray" d="M38.45,18.4a2.15,2.15,0,1,0,2.13,2.15,2.11,2.11,0,0,0-2.13-2.15m4.31,2.15a4.31,4.31,0,1,1-4.31-4.23,4.2,4.2,0,0,1,4.31,4.23"/><path class="header__merakiLogo--gray" d="M23.17,18.32a7.05,7.05,0,0,0-1.61-.25c-.83,0-1.27.27-1.27.67s.6.67.94.78l.57.18A2.46,2.46,0,0,1,23.74,22c0,2.05-1.81,2.74-3.38,2.74a12.56,12.56,0,0,1-2.22-.22V22.67a7.73,7.73,0,0,0,1.95.31c1,0,1.5-.3,1.5-.77s-.41-.65-.92-.81l-.44-.14c-1.15-.36-2.1-1-2.1-2.39,0-1.53,1.1
1 Accepted Solution
CarolineS
Community Manager
Community Manager

This is now being tracked on https://status.meraki.net Current status (2:15pm pacific on 3 Sept 2024) is:

 

Monitoring - Our engineering teams have deployed a fix which mitigates impact to customers. Customers should once again be able to successfully update switch port configurations via the Meraki Dashboard. We will continue to monitor systems to verify correct behavior.

Please subscribe at https://status.meraki.net for further updates.

 

Caroline S | Community Manager, Cisco Meraki
New to the community? Get started here

View solution in original post

9 Replies 9
txhomer
Here to help

Also having this issue, nothing on the Meraki status page as of yet but I called support and it is a known issue they are working on.

ManorIT
Here to help

Thank you.  I thought I was loosing my mind.  Might still be...

Jkros
Comes here often

Same thing happing to me when trying to update a switch port

RobbyMcCarrell
New here

Me too. Glad to know its not just us.

NewNothing
Conversationalist

Same here, have a ticket open asking support to update me when this is resolved. The tech stated that they were seeing reports come in as I was on the phone and due to the critical nature, it should be resolved within the day.

Sean_Vincent
New here

I thought it was me at first. I tried multiple browsers and multiple administrator accounts. Hopefully it will be fixed very soon

NewNothing
Conversationalist

No official word of resolution, but I was just able to make the configuration change that I was trying to all morning!

Sean_Vincent
New here

I was just able to make my change as well!

CarolineS
Community Manager
Community Manager

This is now being tracked on https://status.meraki.net Current status (2:15pm pacific on 3 Sept 2024) is:

 

Monitoring - Our engineering teams have deployed a fix which mitigates impact to customers. Customers should once again be able to successfully update switch port configurations via the Meraki Dashboard. We will continue to monitor systems to verify correct behavior.

Please subscribe at https://status.meraki.net for further updates.

 

Caroline S | Community Manager, Cisco Meraki
New to the community? Get started here
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