MV Camera Issues - Delay and Video Wall Disconnection

MauroF
Building a reputation

MV Camera Issues - Delay and Video Wall Disconnection

Hi,

I am experiencing two issues with my MV cameras:

  1. There is a 5-second delay in the video feed on my Video Wall. I have a mix of MV63 and MV93 cameras. Is there e solution?
  2. Is there a way it does NOT automatically disconnect the Video Wall every hour?

 

Thank you for your assistance.

Mauro

4 Replies 4
cmr
Kind of a big deal
Kind of a big deal

@MauroF the delay is often greater, achieving a 5 second delay is actually on the good side.  I know this doesn't help you, but the camera is sending you a recorded stream, it isn't like a traditional IP CCTV system where you can hook into the raw camera feed.

If my answer solves your problem please click Accept as Solution so others can benefit from it.
JosRus
Meraki Employee
Meraki Employee

On the delay, it would also be dependent on the method of streaming (direct LAN versus cloud-proxy) that is in use, as HLS cloud-proxy streaming via the browser is acknowledged to have delays similar to those stated.  

 

Alternatively, a review of external RTSP streaming could be good to test, to see if that makes any difference in the viewing experience. 

If you found this post helpful, please give it kudos. If my answer solved your problem, click "accept as solution" so that others can benefit from it.
PhilipDAth
Kind of a big deal
Kind of a big deal

It shouldn't disconnect the video wall every hour.  Try checking the idle timeout configuration.

https://documentation.meraki.com/General_Administration/Organizations_and_Networks/Organization_Menu...

 

Dunky
Head in the Cloud

If you use the Vision Portal and put it into Fullscreen mode that bypasses the global timeout setting.

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.