Floorplans for Camera-Only Admin Meraki Vision

Mitchell858
Here to help

Floorplans for Camera-Only Admin Meraki Vision

We've been trying to get our people setup to view floorplans in the vision portal. If we assign them as Camera-only admins, they can't see floor plans. We've had to assign them as Organization admins but we'd rather not have everyone at that level.

 

Does anyone know a setting I'm missing to have Camera-only admins be able to view floorplans in the Vision Portal?

 

Thanks,

 

Mitch

10 Replies 10
alemabrahao
Kind of a big deal
Kind of a big deal

Did you try with the Organization's read-only permission?

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

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Mitchell858
Here to help

That is our current work around, yes. But I think it's causing all our people to receive Meraki support emails about our networks updates across our different sites and stuff like that. A small problem ,yes, but I figured the it could be fixed for the Camera-Only admin role.

 

Ryan_Miles
Meraki Employee
Meraki Employee

Seems to be a limitation at the moment. And I agree it should be visible as it goes against the point of having camera admin roles. I will check with the Product Team on this.

Ryan

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Mitchell858
Here to help

😎👍

derek_b
Conversationalist

Any news on this? We're in the same boat as well.

Mitchell858
Here to help

I've not heard an update. We've got our users as Read Only Organization Admins as a work around.

Mitchell858
Here to help

Any update on this one? Thanks!

Mitchell858
Here to help

In the vision portal, I'm finding no way to have a user be able to view floorplans and be restricted to not be able to exports. It's either yes floorplans and yes exports or no to both.

antonyart
New here

You're right, there is currently no way to give a user the ability to view floorplans in the Vision Portal but not allow them to export data. This is a known issue and Meraki is working on a fix.

Mitchell858
Here to help

Any update on this one?

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