No data transfered

[MarcoKoch]

I'm currently testing an MV10. The system MR36 and MV10 worked great in my office, then I moved them to the final testing place. 

Since then the sensor is connected and connects every some minutes but no actual data have been transmitted.

I see all temperature data until the time I have moved the sensor.

Where do I need to start digging?

Same VLAN, same firewall rules, same access point.

Thanks for the suggestions.

[ChrisLaird]

MV10 the security camera, or MT10 the temp sensor? Either way, if this were me I'd start by connecting a laptop to that vlan, in that location, on that AP, and make sure traffic is passing. I've been burned by a missing VLAN tag too many times.

[MarcoKoch]

Sorry, MT10 🙂

The access point works normally and user use it for their usual work so the network is fine. The sensor is online and the signal strength is fine.

[MarcoKoch]

I just double-checked everything and the AP works fine. Many clients are working on it. The MT10 is connected every some minutes. The MT10 is green. Last connection 9 minutes ago. But I just get no temp data.

[MarcoKoch · Accepted solution]

Sometimes the simplest of all solution is the one to go.

I took out the batteries, waited for five minutes and turned it on again. A Minute later the data was coming in 🙂

Thank you all for participating.

[PhilipDAth]

Is it a signal strength issue?

If you move the MV10 next to the AP does it start working?