New Magnet for the MT20 Door Sensor

CharlieCrackle
Building a reputation

New Magnet for the MT20 Door Sensor

 

Can you buy JUST the magnet part for the Door sensor.   Customer has broken the magnet side of the sensor and needs a new one

 

Charles

 

3 REPLIES 3
ConnorL
Meraki Employee
Meraki Employee

Hey @CharlieCrackle, I couldn't find an orderable SKU for the magnet, unfortunately.

 

However, I would recommend opening a Support Case so the relevant Support Engineer can contact the MT team to determine if there's a possibility to ship out just the accessories kit. Can't guarantee anything, but worth a shot.

 

Cheers,

 

Connor. 

PhilipDAth
Kind of a big deal
Kind of a big deal

Tell support there are no glowing LEDs on the magnet and that it will not power on.  😂

Larry_Woods
Meraki Employee
Meraki Employee

We do not have a seperate accessory kit for a MT20 unfortunately.  A support case is your best route for finding a fix for your issue here.  

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.