MT10 and MT20 losing connection to MR46

[Jacen]

I have an MT10 and MT20 about 6ft from an MR46 and it loses connectivity after about 5 days and will not reconnect unless I reboot the MR46. Nothing shows in the logs as to why this is happening. Anyone else running into this issue? I have all of my Meraki's running the latest updates. Thanks

[Ryan_Miles]

I'd open a Support case. I have 16 MT's here connected to MR56's and MR46's since fall 2020 without issue. I'm also not aware of any systemic issues with MT and MR46.

[Jacen]

I have at ticket open but they are not able to come up with an answer which is why I am reaching out to see if by some chance someone else has had the same issue. It is nice to see that it does work....I am just racking my brain as to why it is happening on our end.

Are you running the latest firmware also?

[Ryan_Miles]

Can you PM me the case number?

[Jacen]

done

[PhilipDAth]

This is not probable but a cheap test - I'd try replacing the battery in one of the sensors and see if that makes any difference.

[Inderdeep]

@Jacen : did you go through the troubleshooting steps 

https://documentation.meraki.com/MT/MT_Installation_Guides/MT_Troubleshooting_Guide

[Ryan_Miles]

I too haven't heard of any reports of buzzing APs. And for APs going into repeater mode that is typically due to a data path, switch config, or cabling issue. I have a few thousand MR46/Es installed in my customer patch. Globally we have a few million WiFi 6 APs deployed. Like Support and your Cisco rep I've not seen or heard either of these issues.

[redsector]

MR28.6 on the accesspoints?

[Ant_Plus]

I experienced an issue with MR56s, essentially the MT would cease to use them as a gateway.  The following note from the 28.6 release notes specifies the MR42E and MR53E,  but in my case with the MR56 the issue was fixed with new firmware.

MT Sensors are unable to connect to gateway (MR42E, MR53E)

[Jacen]

Hey everyone. The latest firmware fixed the issue. Thanks everyone for you assistance.