Zoom Phones

[RahulPrasadh]

I have a dedicated VLAN for Zoom phones and I have created firewall policy to allow some ports based on the https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548 but still we are getting not connected to Zoom phone server error. Ports allowed from the VLAN as source and ports (80,443,390,5091,8801-8810,3478,3479. Is there any document showing how to configure Zoom phones.

[PhilipDAth]

That link does not work for me.

Have you tried using the live firewall log tool on one of the Zoom room IP addresses?

https://documentation.meraki.com/MX/Firewall_and_Traffic_Shaping/Firewall_Logging

[CarolineS]

I just edited the link to help out Rahul - it had an extra quotation mark at the end that was messing it up. Should work now!

[alemabrahao]

Take a look ate the Zoom troubleshooting guide.

Troubleshooting Zoom Phone