Morning,
Recently one of our remote workers office telephone has stopped working (the only remote worker that uses a office phone). It has been connected to a Z1 gateway with autoVPN for several years. It connects into our company cisco phone system.
As a test, I took a Z1 gateway home as well as a known working phone and had the same issue.
My main network has several subnets/VLANs including the following for voice (the subnet is included in VPN)-
192.168.98.0/24 | 100 | Cisco-Voice | 192.168.98.1 | None |
While connected to the Z1 Gateway remotely, I can ping the MX appliance on 192.168.99.1 but I can not contact the phone system on 192.168.98.2. I also cant access the ccme web page on the same address. Both are accessible when in the office.
On my Security Appliance, checking the VPN Status - it is exporting 3 subnets (2 related to the voice system).
Name | |
Exported | |
Subnet | |
Router IP | |
|
Cisco-Voice | yes | 192.168.98.0/24 | 192.168.98.1 |
Default | yes | 192.168.99.0/24 | 192.168.99.1 |
UC-Loopback | yes | 10.1.10.1/32 | 192.168.99.2 |
Any assistance / advice would be appreciated.
Russell.