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Windows 10 and VPN

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Windows 10 and VPN

Has anyone ran into an issue with the VPN not working on Windows 10? I can get it to work on Windows 7, iOS, and Android without any issue but Windows 10 just spins on the Connecting when you try to connect. It's not hitting the Meraki and is a issue with Windows itself and not the VPN itself. We use the Windows VPN client and up until recently it's worked fine until we updated our existing equipment along with the OS. Up until three weeks ago it was working with Windows 10 and then it flatlined

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Re: Windows 10 and VPN

It's a common issue since maybe 9 months ago when Microsoft introduced a bug into the GUI.

 

Instead run "rasphone.exe" and use that to connect.

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Highlighted
Kind of a big deal

Re: Windows 10 and VPN

It's a common issue since maybe 9 months ago when Microsoft introduced a bug into the GUI.

 

Instead run "rasphone.exe" and use that to connect.

Getting noticed

Re: Windows 10 and VPN

That worked, I knew Windows had broken VPN, but was under the impression it was corrected. I wish we would just spring for a client instead of relying on Windows because it never seems to work right. I'll do some more testing, but it looks good so far, thanks.

Getting noticed

Re: Windows 10 and VPN

Hey Philip,

 

I'm also having this issue where some win10 machines work and others don't. I tried to google rasphone.exe to see what is that command. could you possible explain what rasphone.exe, how to use it, and why does it fix this issue?

 

thanks a bunch.

Kind of a big deal

Re: Windows 10 and VPN

Just go Start/Run and type in rasphone.exe.  It's that simple.

 

It is a hang over from older versions of Windows.  It uses exactly the same Windows subsystem to start the VPN.  It is just the Windows 10 GUI for starting VPNs which is broken at the moment.

Meraki Employee

Re: Windows 10 and VPN

Hey Philip,

 

Bingo - this always works from experience, still always good to check the VPN properties to make sure the only protocol checked is "Unencrypted password (PAP)" and then make you always connect using the rasphone client, not from the Windows Start Menu.

 

Screenshot 2019-09-25 at 13.25.44.png

 

If you don't like using the Run application everytime, you can create a shortcut on your Desktop (or push one out within GPO) to target: C:\Windows\System32\rasphone.exe

 

Screenshot 2019-09-25 at 13.29.44.png

 

Always a good reason to bring back Miles 😁

 

Kind regards,

--

Connor Loughlin
Network Support Engineer
EMEA 🇬🇧

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