WAN is down, MX is up !!!!!!!!

[HaniAbuelkhair]

HI 

I have wired issue happened 

I have MX67

It was showing up on the Meraki dashboard, and WAN is down

I was able to access the Meraki Dashboard with no issue and i was able to ping the local IP's but not the internet IP's 

How come WAN is down and i can access my Meraki ?

[cmr]

Is the MX able to contact the internet from a LAN port?

[HaniAbuelkhair]

No from the LAN no internet connection 

But i was able to ping local PC from the Meraki dashboard 

but i could not ping 1.1.1.1 or 8.8.8.8 from the meraki dashboard 

[HaniAbuelkhair]

MX was UP, Switches UP, AP's UP 

BUT UPLINK was Red and shows Down 

Wired issue 

I have site to site VPN with another Maraki but i don't think its relevant at all 

[DarrenOC]

If a device unregisters from the dashboard or your WAN fails your internal network will still function.

I can’t explain how you were still able to access the dashboard however.  

[DarrenOC]

Hi @HaniAbuelkhair 

This document explains the behaviour in more detail

https://documentation.meraki.com/General_Administration/Cross-Platform_Content/Behavior_during_Conne...