Upgrade MX appliance

SOLVED
KW-SYN
Conversationalist

Upgrade MX appliance

Hi All,

 

Can someone point me in the right direction?

 

If a MX84 currently in use and it is being upgraded to a MX85, what are the options when it comes to licensing?

 

The MX84 license is now useless but is there any additional time to be gained from it when adding the MX85?

 

What's the typical practise in this scenario to maximize license duration?

 

Thanks!

1 ACCEPTED SOLUTION
cmr
Kind of a big deal
Kind of a big deal

As far as I'm aware it applies to upgrades as well, outside of RMA so I'd definitely give it a go and please report back here 👍

View solution in original post

8 REPLIES 8
CptnCrnch
Kind of a big deal

I'd possibly get in touch with my Sales rep to have that one solved in a non-technical way. At least I don't think there's another one. 

cmr
Kind of a big deal
Kind of a big deal

There is a standard MX84-85 upgrade, don't worry.

Contact support and they will fix it for you.

 

KW-SYN
Conversationalist

Interesting, thanks. Do you know if this is documented somewhere?

cmr
Kind of a big deal
Kind of a big deal

If you go here you can see the supported options: https://documentation.meraki.com/General_Administration/Licensing/Meraki_Co-Termination_Licensing_Ov...

 

You are in luck

 

Screenshot_20211027-221018_Chrome.jpg

 

 

KW-SYN
Conversationalist

Thanks. I didn't realize that was updated but I thought this was only applicable to RMAs?

cmr
Kind of a big deal
Kind of a big deal

As far as I'm aware it applies to upgrades as well, outside of RMA so I'd definitely give it a go and please report back here 👍

View solution in original post

rymiles
Meraki Employee

it's not just RMA's. just open a support case and they should be able to help.

KW-SYN
Conversationalist

Perfect! Thank you all.

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