Getting noticed


Anyone with possible help asap!


Why are my clients unable to connect to Microsoft Update service server?


Getting noticed

issue resolved

i just have to disable AMP and we are good to go.

You can also whitelist *.microsoft.com 

I had to do the same for apple and MacOS.

Kind of a big deal

What firmware version are you running? This is especially prevalent with 13.x. Simple fix is stop then restart AMP. Better to upgrade to 14.x.

Meraki Employee

@samgbuyi Firmware 14.39 or 14.40 has many issues resolved with respect to AMP. So, upgrade the MX to one of those and test again. Also, whitelisting a client bypasses AMP. So, you can whitelist temporarily until upgrades are complete and change back to normal

Kind of a big deal

There was a specific issue in the last 7 days when a bad signature was pushed out that triggered on a Microsoft update.  It affected a lot of MX customers.  That signature should now be fixed, so you should be able to turn everything back on again.

@PhilipDAth  Thanks I had that issue last week, security centre gave enough info to determine it was a false positive. 

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.