USB 4g modem E3372h-320 not working with MX64

[nikmagashi]

Does anyone know if Huawei E3372h-320 is supported by meraki MX64. We are having problems with it when connecting to the firewall, it just hangs on "connecting" and never get to "ready" state.

[ww]

these ones are "supported"

https://documentation.meraki.com/MX/Cellular/3G%2F%2F4G_Cellular_Failover_with_USB_Modems

[nikmagashi]

On the link you sent me I cant find that these E3372h-230 are supported. The ones that are supported are the "sticky" model and not the ones with "h" or hilink as they are refered to. Anyway I have opened a case via meraki dashboard and I will see If I will get an answer to this question.

[DarrenOC]

Hi @nikmagashi , Its hit and miss as to which dongles will work with the MX's.  With the release of the MG's you can see where the focus for cellular failover is/has gone.