The following devices are already in use:

Aslam
New here

The following devices are already in use:

Dear Team,

I am trying to add a meraki mx-80 device on my cloud controller its showing The following devices are already in use

 

5 REPLIES 5
UCcert
Kind of a big deal

Re: The following devices are already in use:

Hi @Aslam 

 

This means that your device is already registered in another companies dashboard.


you need to contact your seller and ask them to unclaim the device from their dashboard.

 

Meraki support won’t be able to assist you with this.

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
Inderdeep
Kind of a big deal

Re: The following devices are already in use:

@Aslam @This is still claimed somewhere … you need to first unclaimed from the previous organization and claim it here. 

Regards
Inderdeep Singh
www.thenetworkdna.com ( Awarded by Cisco IT Blogs award 2020)
Aslam
New here

Re: The following devices are already in use:

Hi @UCcert

the management of this organization is totaly change, So they dont have any details they only have this hard device,

and also they cannot get any respond from the old management.

KarstenI
Head in the Cloud

Re: The following devices are already in use:

It seems you have one of the most beautiful doorstops you could ever get.

cmr
Kind of a big deal
Kind of a big deal

Re: The following devices are already in use:

@Aslam if they can share the invoice with Meraki then you might be in luck.  If it's the same company then surely the new management can access the accounts?

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