We'll be happy to help, but don't forget - your Meraki license buys you 365-day, 24 x 7 access to Meraki Support. If your query is urgent, picking up a phone gets maximum priority over email / cases raised through Dashboard. (check out Help > Get help, top right of Dashboard)
Remember to check out the Meraki documentation pages before asking - the aim is that the KB articles are 'Meraki-simple' to access and understand - plus you're likely to get pointed there, if that's where the answer is available, whomever you ask 😁
https://documentation.meraki.com/
So, just by way of example: https://documentation.meraki.com/zGeneral_Administration/Support/Contacting_Support
Enjoy your Meraki journey!