Routing Table has down although the Internet link is work properly

Neeo
Comes here often

Routing Table has down although the Internet link is work properly

          Routing table on branch network down and cannot reach to HQ although the Internet link is work properly. As I have check on Meraki Dashboard Route table page, all route display as red indicator.  End user cannot access intranet or internet but after they reboot the MX. All is back to work properly. This issue is occur everyday. Have anybody ever got this problem ? Please share the solution. 

3 Replies 3
ww
Kind of a big deal
Kind of a big deal

did it work fine before? or did it start after a upgrade? running latest firmware?  tryed a factory reset?

Adam
Kind of a big deal

I assume they are communicating with each other via a VPN tunnel?

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
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PhilipDAth
Kind of a big deal
Kind of a big deal

Does the MX still show as being online in the portal?

 

How do you know the Internet circuit is still working?

 

Does the dashboard (under VPN status) report any issues talking to the VPN registry?

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