Hi @trunolimit ,
Your best option is to get their engineer on the phone and you both go through the settings one by one.
Some companies are pretty good at this some not so. It does save time to’ing and fro’ if with logs etc.
Darren O'Connor | uccert.co.uk
I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.