MX Device Utilization
MX Device Utilization can be viewed in the dashboard in an organization with an MX by navigating to Organization > Summary report, and checking the Device utilization section. MX Device Utilization helps provide a better understanding of the device’s load over time and can be used to assess the utilization level and whether a higher end device or a load reduction is required.
If an MX device is consistently over 50% utilization during normal operation*, upgrading to a higher throughput model or reducing the per-device load through horizontal scaling should be considered. If the MX is only experiencing occasional spikes of utilization above 50% then it is unlikely that an upgrade or site-split is needed. The MX Device Utilization tool is available through an API or as a graph shown on the Summary Report page, the CPU component of the data shows the 50th percentile CPU usage i.e. the mean average for the period of time for which the table is rendered, which is in 20 minute intervals.
If additional data is needed then please contact Meraki support who have access to more granular data to diagnose an over-utilized CPU.
MX Device Utilization Calculation
The device utilization data reported to the Meraki dashboard is based on a load average measured over a period of one minute. The load value is returned in numeric values ranging from 1 through 100. A lower value indicates a lower load, and a higher value indicates a more intense workload. Currently, the device utilization value is calculated based upon the CPU utilization of the MX as well as its traffic load.
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