Meraki MX84 - Any config changes = reboot

Bred_85
Conversationalist

Meraki MX84 - Any config changes = reboot

Hello,

 

Anytime I make ANY config changes on my Meraki MX84 version 16.16, the device loses internet connectivity. The power light goes orange and then I need to reboot the device. 

 

This surely cant be the expected behaviour? Its driving me nuts. It also means I can only do changes in the office. 

 

Any advice would be appreciated. 

 

thanks

Bred

4 REPLIES 4
ww
Kind of a big deal
Kind of a big deal

Try upgrading to 16.16.7.

If it then still happens,  contact support.

KarstenI
Kind of a big deal

In addition to the upgrade suggested by @ww I would also do a hardware-reset:

https://documentation.meraki.com/General_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Fa...

BlakeRichardson
Kind of a big deal

@Bred_85  Yes you are correct this is not normal behaviour. I would try what has been suggested above and contact support if neither of those rectify the problem. 

www.btr.net.nz
Ryan_Miles
Meraki Employee

MX84 is impacted by a brief reset on certain config changes. It's always been present. This is in all firmware version release notes.

 

Screenshot 2022-11-22 at 15.38.12.png

But if you're seeing it go down and never come back without doing a reboot that's a different issue.

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