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MX85 Firewall Rules
Hello everyone ,
My client uses Cisco Webex softphone on his Lan machines .
I have opened the ports :
1) 5062,8934,6970 TCP
2) 5004,9000 , 8500-8700 UDP
3) SIP : 5060-5070 TCP .
But the client can't make calls , but it works when he switchs to his mobile connection .
Do you think there may be other ports that I should open on the Firewall rules ??
P.S : the ports 443 , 80 , 53 , 123 are also opened .
Thank you .
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Hi @MariamT ,
Run this tool to see what ports etc need to be opened (it assesses your environment pre WebEx deployment)
https://www.linkedin.com/in/darrenoconnor/
I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
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Whilst it’s running it may also be worth looking at the firewall logs (maybe output to a syslog) to see what’s happening
https://www.linkedin.com/in/darrenoconnor/
I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
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Thank you @DarrenOC , I'll send that link to the client and see what we'll get .
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Another way to troubleshoot that under a minute.
Take a packet capture.
Run your tests / calls
Sort all the conversation without any packets from B -> A ( B = destination , A = your source client ). Which means the firewall was blocking the outbound packets.
