MX84 missing WAN INTERFACE SETUP OPTION

[ronaldgitari]

Hi all, 

I am writing to request on whether any of you may have come across the issue below. 

I have Meraki deployed in location. One of the ports stopped working (status light is as off) and link on the interface is down as well on the uplink device. We thought we could configure one of the one ports to supplement the 'dead' port. Thing is, that option is not visible at all. Full rights are administered to the user but the option is still not visible. 

Kindly help in figuring this out. Thank you. 

[DarrenOC]

hi @ronaldgitari  - are you able to connect to the management port on the MX to configure the WAN ports?

[ronaldgitari]

@DarrenOC Hi. Thanks or reaching out. I hadn't given this a try. The device is deployed in another country. I will reach out to my colleague there and post back our findings. Thank you. 

[cmr · Accepted solution]

@ronaldgitari On the MX84 there are just the two hardwired WAN ports, unfortunately you cannot set another port as a WAN port.

[ronaldgitari]

☹️Thank you @cmr Thanks for this information. We will plot a way forward from here. Much appreciated for both of you taking time to answer this.